What is the return policy?

GrainGlow offers a 30-day return policy. Items must be unused and in original condition. Contact us at grainglow@outlook.com to initiate a return.

Can I put a wood cutting board in the dishwasher?

No. Dishwashers cause solid wood cutting boards to warp, crack, and split. Always hand wash with warm soapy water, dry immediately, and oil every 4-6 weeks with food-safe mineral oil or beeswax board cream.

How long does shipping take?

Orders are processed in 1-2 business days. Standard shipping to the US takes 7-15 days. Free shipping on all US orders over $95.

How can I track my order?

You will receive an email notification with tracking information as soon as your order ships. Use the tracking link in the email to follow your package.

Can I change or cancel my order?

Orders can be modified or cancelled within 12 hours of placement. After that, the order enters fulfillment and changes are no longer possible. Contact us immediately at grainglow@outlook.com.